Privacy Policy
Last updated: 01 February 2025
We take your privacy seriously. This Privacy Policy explains how V&Y Living collects, uses, and protects your data when you use our website or interact with us.
1. General Information
Responsible party (Data Controller):
V&Y Living
[Insert Legal Entity Name]
[Insert Business Address – UAE / India or Both]
Email: [support@vyliving.com]
This privacy policy is based on global data protection practices, including the General Data Protection Regulation (GDPR) of the European Union.
2. Your Rights
You have the right to:
- Request access to your personal data (Art. 15 GDPR)
- Request correction of inaccurate data (Art. 16 GDPR)
- Request deletion of your data (Art. 17 GDPR)
- Restrict data processing under certain conditions (Art. 18 GDPR)
- Object to the use of your data (Art. 21 GDPR)
- Request transfer of your data to another provider (Art. 20 GDPR)
You can withdraw any consent given to us at any time with future effect.
You also have the right to lodge a complaint with a supervisory authority in your country.
3. Data We Collect When You Visit Our Website
When you access our website, we automatically collect certain technical data (server log files), such as:
- IP address
- Browser and operating system
- Referring URL
- Date and time of access
This data is used to:
- Ensure the website functions properly
- Monitor stability and performance
- Protect our infrastructure
Legal basis: Art. 6(1)(f) GDPR (legitimate interest)
4. Cookies
We use cookies to improve your browsing experience. These include:
- Essential cookies: Required for basic functionality
- Functional cookies: Enable personalization features
- Performance cookies: Help us understand site usage
- Marketing/targeting cookies: Show relevant ads (used only with consent)
You can manage cookies through your browser settings. Disabling them may limit functionality.
5. Customer Registration
When you register on our website or place an order, we collect:
- Name
- Email address
- Shipping address
- Contact number
- Password (hashed)
Legal basis:
- Art. 6(1)(a) GDPR – consent
- Art. 6(1)(b) GDPR – contract fulfillment
6. Orders & Payment
To process orders, we collect and transmit your payment and delivery data securely to our payment processors (e.g., Stripe, Razorpay, or PayPal).
We do not store full card information on our servers.
Legal basis: Art. 6(1)(b) GDPR – contract performance
Storage: As long as required for tax and legal purposes (usually 6–10 years)
7. Newsletter
If you sign up, we will send you occasional updates and product news.
- Double opt-in confirmation required
- You can unsubscribe at any time
- Data is not shared with third parties
Legal basis: Art. 6(1)(a) GDPR – consent
8. Contact Form
When you submit a form or email us, we collect your name, email, and message to respond to your inquiry.
Legal basis:
- Art. 6(1)(f) GDPR – legitimate interest
- Art. 6(1)(b) GDPR – pre-contractual communication
Data is deleted after 6 months unless part of an ongoing customer relationship.
9. Analytics & Tracking
We use Google Analytics to understand website usage. IP anonymization is enabled.
- Google may process this data in the U.S.
- You can disable tracking via browser add-ons or our cookie banner
Legal basis: Art. 6(1)(a) GDPR – consent
10. Embedded Services
Our site may include:
- YouTube videos
- Google Maps
- Instagram feed
- Social sharing buttons (e.g., Facebook)
These providers may collect data via cookies or plugins. You can opt out via cookie preferences.
Legal basis: Art. 6(1)(a) GDPR – consent
11. SSL Encryption
We use industry-standard SSL encryption to protect data transmission. You’ll see “https://” in the address bar when secure.
12. Changes to This Policy
We may update this policy to reflect legal or technical changes. The most recent version will always be available on this page.
13. Contact
For questions, concerns, or to exercise your rights, contact:
📮 Data Protection Contact
Email: support@vyliving.com