Shipping & Delivery
At V&Y Living, every product is made-to-order—not mass-produced, but carefully handcrafted by skilled artisans. From the moment you place your order, your sofa begins its journey, built just for you and delivered with thoughtful attention, no matter where in the world you are.
We Ship Worldwide
We proudly deliver V&Y Living products across the globe. Whether you’re in Dubai, Delhi, London, or Los Angeles, our logistics partners ensure that your handcrafted piece arrives safely and on time.
Customs duties and taxes may apply depending on your location. We’ll guide you through any country-specific requirements, and provide landed cost estimates upon request.
Production & Delivery Timeline
- Made-to-order craftsmanship: 5 weeks (handcrafted to order)
- Shipping time after production:
- UAE: 3–5 business days
- India: 5–7 business days
- International: 7–21 business days, depending on destination
You’ll receive updates and tracking once your order leaves our workshop.
Shipping Fees
- UAE & India: Free delivery in major metro areas
- International: Calculated at checkout or provided upon request
- Additional duties or taxes may apply
- We support both DDU (you pay duties upon arrival) and DDP (all-in pricing) options
White-Glove Delivery (Coming Soon)
We are working on launching white-glove delivery services in select cities, including:
- Scheduled delivery windows
- Room-of-choice placement
- On-site assembly (if required)
- Packaging removal
We’ll notify you when this service is available in your area.
Delivery Changes or Concerns
Need to update your delivery address or schedule? Reach out to us before dispatch—we’re here to help.
If your handcrafted piece arrives with any issues, contact support@vyliving.com with your order number and photos. We’ll make it right, immediately.
Track Your Order
Once your sofa is ready and shipped, you’ll receive a tracking link by email.
You can also check delivery status anytime from our Order Tracking Page. (Insert actual link)